Complaint Filed: lolitasweet.livejournal.com
February 27, 2010 by admin
Filed under Complaint Blogshops, Scam and Complaint BlogShops
This is taken from a Cozycotter dated 13 Feb 2010 posting against a blogshop owner who is also known to be a moderator too.
“Hi,
Just want to share with you all one blogshop which I had a very terrible experience with.
As I spree-ed with Lolitasweet, she replied me almost immediately within an hour with payment confirmation an etc. But 2 weeks later as I received a defected bag, and emailed her about it, she was still nice offering to get an exchange from the manufacturer.
Then things start to get bad, she start to take weeks to reply when i told her that I do not want an exchange as I would like to refund instead and I will mail the defected bag back to her. Coz initially I wanted to use it for Xmas but the waiting is going to be too long. But she didn’t give me a choice and told me that the manufacturer have already manufactured the bag! Even for the exchange, I have to wait for another 2 weeks coz i have to wait for her existing bag spree to end.
Then she started not to reply my emails even after sending her 3 – 4 emails. I thought of using my friend’s email account to email her asking if she still have any bag sprees on to see if she is really ignoring my email.
SHE ACTUALLY REPLIED TO MY FRIEND EMAIL ACCOUNT!!
1) If she is really sincere about the exchange like what she said, it will take about 2 weeks. I would have gotten the bag by now. But I didnt!
2) She replied to my friend’s email and not mine even though I send her emails which are a few days b4 I used my friend’s account.
3) The last email she sent was on the 22th of Jan, which is more that 3 weeks from now.
4) She really has bad customer service skills for letting an unhappy customer waited for days and even weeks for her reply and leave me with no choice but to accept another bag which god knows how long it is going to arrive.
5) If she is busy, she could have inform me. And 3 weeks without any replies is seriously too much.
So cotters, please beware of her as there are too many unethical sellers around.” ~ ssuyii
As far as we know from other cotters, the owner may be the moderator of the spreehouse. She even deleted the negative comment that ssuyii gave her and tried to ban her from commenting in her blog.
If you experienced the same thing as ssuyii, please leave a comment with us.
Source: Cozycot Forum
Reported Blogshop:: Lolitasweet
Reported Blogshop URL (if there is):: http://lolitasweet.livejournal.com/
I also got ignored by her. Had received defected lens from her and she said she will do refunds of OOS item and exchange the lens for me but till now, still nothing. Been emailing her but no replies. Can i report her to the moderators? I have all the email records..