Interview Specials #2: Eatingzombie creates Zombie Collection!

Introduction to Eatingzombie…

Eatingzombie was founded on 30 Dec 2008 by Shili hoping to share her love of fashion styling and clothes to everyone. It started selling most of the owner’s clothes which she once-like. With a dream of opening a small boutique of her own designs, she decided to make use of this opportunity to venture into her own business, creating her own label.

The main creator behind the scene is none other than the model herself.


The challenge of Eatingzombie…

What happen if you are not a risk-taker, but still wish to plunge into opening a blogshop? Eatingzombie tells you how.

“Initially Eatingzombie was just like any ordinary small online store who dare not take in much quantity. Honestly speaking, I am quite kiasu (afraid of losing). I do not have much courage to bring in huge quantity as compared to those popular online stores.

So the stock which I took was really little. Until I was constantly facing lots of comments from buyers urging me to bring in more varieties and quantities!!! I started bringing in more quantity per design eventually establishing my own manufactured and designed pieces.”

“Also, as I am the only person handling Eatingzombie, I had trouble managing the workload from my school and the online store. It was really terrible that I had to stop the activities in the online store for at least 2 months during that period.

Thankfully, when all my major assignments are over, I revamped the Eatingzombie site and I’m glad that my customers continue to be supportive.”

SafeBlogShopper agrees that in this industry, it does not really matters about the scale of your business in the beginning. You can start small, build up your customer base and reputation and your business will grow.

A good customer relationship…

To build the confidence of the shoppers, Eatingzombie had 2 things in mind.

“GOOD CUSTOMER SERVICE and GOOD QUALITY OF CLOTHES are a MUST to maintain good relationship with the shoppers. “

If you are wondering what is a good customer service, Eatingzombie had always answered to every single comments on their blogshop post even if is over 50 plus comments.

Her mailing list page even goes up to 983 comments. Even taking half of the comments are replied by her, she would have at least 470 comments!

They also conducted mass meet-up during the Chinese New Year period just to ensure all the ladies get to put on their favorite clothes from Eatingzombie during the festive season.


Link to your personal blog…

Eatingzombie suggested that an online store should have a reliable source of knowing who the owner is.

“Put a link to our own personal blog/website allows our shoppers to know that we’re not afraid of letting people know who we are.

Information like the size, price and materials used in a product are the most important things to look out for when doing online shopping.”

Eatingzombie has her own backstage blog on livejournal and Shili also provided her own personal blog link in the ‘About’ page of Eatingzombie.

Eatingzombie would like to say some words to budding blogshop entrepreneurs…

“NO PAIN NO GAIN.

Blogshop owners MUST have a high tolerance towards some difficult customers. But not to worry, 99% of the customers are really nice and friendly girls. Really did not regret setting up Eatingzombie!!! ^^V”

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We thank Eatingzombie for giving an opportunity to do an interview with us.

Feel free to drop us any comments if you have anything to say.

We will deliver our next Interview Special #3 soon.


Disclaimer:

- All images are screenshot from Eatingzombie
- Most of the content in this interview are contributed by Eatingzombie