Comments on: A Big Gather of Cleocat-fashion.com Part 3 http://www.safeblogshopper.com/2009/08/20/featured-articles-for-blogshop-shoppers/a-big-gather-of-cleocat-fashioncom-part-3.html enhances your online shopping experience Sat, 28 Jan 2012 12:01:17 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: admin http://www.safeblogshopper.com/2009/08/20/featured-articles-for-blogshop-shoppers/a-big-gather-of-cleocat-fashioncom-part-3.html/comment-page-1#comment-2203 admin Mon, 01 Mar 2010 14:43:31 +0000 http://www.safeblogshopper.com/?p=517#comment-2203 Hi Weiping, Cleocat should probably do something to their customer service. Again, if there are some good souls that are out there who are satisfied customers, please do not hesitate to let us know. Thanks Weiping for your comment so that we know there are more disappointments out there. <div class='myrp_boxes myrp_comment_helpful' id='myrp_2203_helpful'>Did you find this review helpful? <a href='javascript:myrp_cast_helpful(2203, true);'>Yes</a>   <a href='javascript:myrp_cast_helpful(2203, false);'>No</a></div> <br /><div class='myrp_boxes myrp_comment_helpful_outcome' id='myrp_2203_helpful_outcome'></div> Hi Weiping,

Cleocat should probably do something to their customer service.
Again, if there are some good souls that are out there who are satisfied customers, please do not hesitate to let us know.

Thanks Weiping for your comment so that we know there are more disappointments out there.

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]]> By: Weiping http://www.safeblogshopper.com/2009/08/20/featured-articles-for-blogshop-shoppers/a-big-gather-of-cleocat-fashioncom-part-3.html/comment-page-1#comment-2202 Weiping Mon, 01 Mar 2010 03:50:21 +0000 http://www.safeblogshopper.com/?p=517#comment-2202 CleoCat should reflect. Why are there so many dissatisfied consumers? Not one, but tens and tens Are we all trouble-makers with nothing better to do? We spend money to buy clothes that are not what is shown. If CleoCat is genuine, there should be a BIG BIG banner in their website to state the quality and material of items are not exact. At best, 50% close. <div class='myrp_boxes myrp_comment_helpful' id='myrp_2202_helpful'>Did you find this review helpful? <a href='javascript:myrp_cast_helpful(2202, true);'>Yes</a>   <a href='javascript:myrp_cast_helpful(2202, false);'>No</a></div> <br /><div class='myrp_boxes myrp_comment_helpful_outcome' id='myrp_2202_helpful_outcome'></div> CleoCat should reflect. Why are there so many dissatisfied consumers? Not one, but tens and tens Are we all trouble-makers with nothing better to do? We spend money to buy clothes that are not what is shown. If CleoCat is genuine, there should be a BIG BIG banner in their website to state the quality and material of items are not exact. At best, 50% close.

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]]> By: admin http://www.safeblogshopper.com/2009/08/20/featured-articles-for-blogshop-shoppers/a-big-gather-of-cleocat-fashioncom-part-3.html/comment-page-1#comment-1027 admin Tue, 20 Oct 2009 14:46:24 +0000 http://www.safeblogshopper.com/?p=517#comment-1027 cleocat-fashion.comAuthor : Murphy E-mail : webmaster@cleocat-fashion.com URL : http://www.cleocat-fashion.com Whois : Comment: Hi readers, it's me again Murphy. With due respect, we are not fraudsters as you have insinutated. We are a proper business with registration at Acra. Regarding the customer who mentioned why she did not receive her credit charge, it is because she never indicated her details clearly in her credit charge requests that's why her credit approval is late. We have quite a number of credit charges everyday and the amounts are all similar. Unless we are absolutely sure that the credit amount belongs to her, we cannot approve the customer's charge request. Honestly speaking we do have many problems answering customer's emails in time due to about 300+ emails received everyday. Because of this problem, we implemented a messaging system on our website so that each customer email can be classified according to the nature of the enquiry. This allow us to answer much more quickly. Already we received feedback from customers that we are much faster in replying than before. Of course having said that, i acknowledged that there is always room for improvement. Regarding customer complaints about item not looking identical to the picture, I would vouch that 99% of the items are identical to the picture. The remaining 1% difference is most of the time due to the lighting during photo taking. With the defects that customers mentioned, our policy is that defects must be genuine. Uncut threads may sometime appear due to our wholesale nature but this does not constitute a defect. Fallen buttons? I believe anybody who bought from GG5 and Bysi have encountered fallen buttons before! But does anyone go back to GG5 and Bysi for exchange? Best wishes Murphy posted on Tue 8/25/2009 10:09 PM comment backed up by admin <div class='myrp_boxes myrp_comment_helpful' id='myrp_1027_helpful'>Did you find this review helpful? <a href='javascript:myrp_cast_helpful(1027, true);'>Yes</a>   <a href='javascript:myrp_cast_helpful(1027, false);'>No</a></div> <br /><div class='myrp_boxes myrp_comment_helpful_outcome' id='myrp_1027_helpful_outcome'></div> cleocat-fashion.comAuthor : Murphy
E-mail : webmaster@cleocat-fashion.com
URL : http://www.cleocat-fashion.com
Whois :
Comment:
Hi readers, it’s me again Murphy. With due respect, we are not fraudsters as you have insinutated. We are a proper business with registration at Acra. Regarding the customer who mentioned why she did not receive her credit charge, it is because she never indicated her details clearly in her credit charge requests that’s why her credit approval is late. We have quite a number of credit charges everyday and the amounts are all similar. Unless we are absolutely sure that the credit amount belongs to her, we cannot approve the customer’s charge request.

Honestly speaking we do have many problems answering customer’s emails in time due to about 300+ emails received everyday. Because of this problem, we implemented a messaging system on our website so that each customer email can be classified according to the nature of the enquiry. This allow us to answer much more quickly. Already we received feedback from customers that we are much faster in replying than before. Of course having said that, i acknowledged that there is always room for improvement.

Regarding customer complaints about item not looking identical to the picture, I would vouch that 99% of the items are identical to the picture. The remaining 1% difference is most of the time due to the lighting during photo taking. With the defects that customers mentioned, our policy is that defects must be genuine. Uncut threads may sometime appear due to our wholesale nature but this does not constitute a defect. Fallen buttons? I believe anybody who bought from GG5 and Bysi have encountered fallen buttons before! But does anyone go back to GG5 and Bysi for exchange?

Best wishes
Murphy

posted on Tue 8/25/2009 10:09 PM

comment backed up by admin

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